FAQ
Where can I buy a Ren Selections product?
Ren Selections can be purchased from the following retailers on their websites:
- Walmart
- Costco
Where can we see the specifications of the products?
All information is made available on our product pages.
What should I inspect upon delivery?
When your new product arrives, unpack and inspect the unit to ensure it arrives to your home in the same perfect condition in which it left our warehouse. Should you have any questions or concerns, do not hesitate to contact one of our service specialists at customerservice@renselections.com.
What do I do if my product was damaged during delivery?
If there are any issues with your new product, do not hesitate to contact one of our service specialists at customerservice@renselections.com.
Do Ren Selections products come assembled or is assembly required?
The products all come with minimal assembly required. An installation manual is also available on every product page of the website for you to download and review.
Do you have videos to help with the installation?
Most of our products offer installation videos available on our YouTube channel.
Do you customize your showers?
No, please refer to the product page for the specifications
Do you offer installation services?
No, please refer to the instruction manual or contact our customer service department.
Where can I find spare parts?
We hold all spare parts in inventory. For assistance, you can email us at customerservice@renselections.com.